How to Send Bulk SMS in Nigeria
Find straightforward answers about accounts, SMS pricing, sending messages and checking results.
What do you need help with?
Choose a topic to get started.
Sending messages
Choose recipients, write your message and send.
Delivery reports
Check the status of your sent messages.
Frequently asked questions
How do I send bulk SMS?
Create an account, add SMS credit, write your message, add recipients and send.
Can I send a message later?
Yes. You can schedule a message for a later time.
Where do I see message results?
Open your account to check your message delivery reports.
How do I get help?
Use our Contact Us page to reach support.
Common questions
Why is my message still pending?
Check the selected route, Sender ID approval, wallet balance and delivery report before resending.
Why did a message fail?
Review the delivery report for invalid numbers, route rejection, DND restrictions or provider response errors.
Why has my funding not appeared yet?
Bank-transfer funding requires approval after proof is submitted. Confirm the amount, proof file and payment reference.
Why can’t I use a Sender ID?
Only approved Sender IDs are available for live messaging. Pending or rejected IDs cannot be used.
Help articles
Understand message delivery states
Learn the difference between submitted, accepted, delivered, pending and failed messages.
Use Delivery Reports to inspect the latest provider outcome before resending a message.
How wallet funding works
See how bank-transfer funding, proof submission and approval affect wallet credit.
Funding requests remain pending until the configured payment workflow completes or an administrator approves the request.
Sender ID approval guide
Understand pending, approved and rejected Sender ID states and when each can be used.
Only approved Sender IDs are available for live campaigns.
Secure your account
Update profile details, change your password and review alert preferences.
Keep your account profile and notification preferences current.
Contact support
Email support
Best for account or billing issues
Send a concise description together with relevant campaign, message or payment references.
Best for quick operational questions
Use WhatsApp for quick operational questions. Never share passwords or API secrets.
Technical support
Best for API and integration issues
Include the API endpoint, request method, response code and a redacted example request.
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